I Can’t Log In or Used the Wrong Email

I Can’t Log In or Used the Wrong Email

If you’re seeing a login error, it’s usually because the email you’re using doesn’t match the one from your original purchase.

Check your order confirmation email and copy the exact email address used at checkout. That is the address tied to your account.

Entered the Wrong Email During Sign-Up?

If you accidentally used the wrong email address:

  1. Log in via the website (not the app).

  2. Open your profile.

  3. Navigate to My Stuff on the left side of the screen

  4. Click Edit Profile.

  5. Update your email address under Account Information and save your changes.


Once updated, you should be able to log in normally.

Still Having Trouble?

Email pjfsystem@pjfsystem.com and include:

  • The email address you believe is tied to your account

  • Your full name

  • A copy of your order confirmation (if available)

We’ll help you get access as quickly as possible.

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