Orders/Shipping
Tracking Updates and Shipping Delays
Once your order ships, you’ll receive a tracking email from our fulfillment partner. If your tracking link hasn’t updated in a few days, it usually means the carrier hasn’t scanned the package at its next stop yet — not that it’s lost. What to Do ...
Incorrect or Damaged Order?
If you received the wrong item or your order arrived damaged, please contact us within 7 days of delivery. Email pjfsystem@pjfsystem.com and include: Your order number The name on the order A clear description of the issue Photos of the item and ...
Tracking Your Order
Once your order ships, you will receive a tracking link via email. Didn’t Receive the Tracking Email? If you don’t see it: Check your spam or junk folder. Make sure you’re checking the email address used at checkout. Log into your account (if ...
Shipping Times
Most orders ship within 2–3 business days. Once your order ships, tracking information will be sent to the email address used at checkout. When to Contact Us If it has been more than 5 business days and you have not received shipping confirmation, ...