Tracking Your Order

Tracking Your Order

Once your order ships, you will receive a tracking link via email.

Didn’t Receive the Tracking Email?

If you don’t see it:

  • Check your spam or junk folder.

  • Make sure you’re checking the email address used at checkout.

  • Log into your account (if applicable) to view your order history.

Still Can’t Find It?

If you’re unable to locate your tracking information, please email pjfsystem@pjfsystem.com and include:

  • Your order number

  • The name on the order

  • The email used at checkout

We’ll resend the tracking details or investigate further.

    • Related Articles

    • Tracking Updates and Shipping Delays

      Once your order ships, you’ll receive a tracking email from our fulfillment partner. If your tracking link hasn’t updated in a few days, it usually means the carrier hasn’t scanned the package at its next stop yet — not that it’s lost. What to Do ...

    • Incorrect or Damaged Order?

      If you received the wrong item or your order arrived damaged, please contact us within 7 days of delivery. Email pjfsystem@pjfsystem.com and include: Your order number The name on the order A clear description of the issue Photos of the item and ...

    • Shipping Times

      Most orders ship within 2–3 business days. Once your order ships, tracking information will be sent to the email address used at checkout. When to Contact Us If it has been more than 5 business days and you have not received shipping confirmation, ...

    • I Can’t Log In or Used the Wrong Email

      If you’re seeing a login error, it’s usually because the email you’re using doesn’t match the one from your original purchase. Check your order confirmation email and copy the exact email address used at checkout. That is the address tied to your ...

    • What Do the Colors Mean (Superset vs Circuit)?

      In some workouts, exercises are color-coded to indicate how they should be performed. Superset (Green) A superset means you alternate between two exercises. Perform Exercise 1 Then perform Exercise 2 Rest (if prescribed) Repeat for the designated ...